Terms of Service

These Terms of Service (“Terms”) govern access to and use of the HR Punks service. They form an agreement between Produktų inžinerija, MB, a company registered in Lithuania (company code 305570982), Užupio g. 26-6, LT-01203 Vilnius, trading as “HR Punks” (“HR Punks”, “we”, “us”), and the organisation that subscribes to or uses the Service (“Customer”, “you”).

By installing, accessing, or using the Service, you accept these Terms. If you accept on behalf of an organisation, you confirm that you are authorised to bind that organisation.

1. The Service

HR Punks provides Slack applications — Survey Punk (employee surveys and feedback), Celebrate Punk (birthdays, anniversaries, and recognition), and Kudos Punk (peer recognition) — together with a web dashboard. We may add, change, or remove features over time. We provide the Service on a best-efforts basis and do not guarantee specific results.

2. Trials, Subscriptions, and Fees

• We may offer a free trial. We may change or end trial availability at any time.
• Paid subscriptions run for the term and at the fees agreed in your order or plan, and renew unless cancelled in accordance with that plan.
• Fees are exclusive of taxes unless stated otherwise. Late or failed payment may lead to suspension after notice.

3. Acceptable Use

You agree not to: use the Service unlawfully or in breach of these Terms; reverse engineer, copy, or resell the Service except as permitted by law; interfere with or circumvent the security or integrity of the Service; or use it to store or transmit unlawful, infringing, or harmful content. We may suspend or terminate access for material or repeated breach.

4. Your Responsibilities and Data

You are responsible for the data your organisation submits into the Service. In particular, you represent and warrant that you:

• are authorised to install and operate the apps in your Slack workspace;
• have a valid lawful basis under applicable data-protection law to process the employee data you submit, including any special-category data such as dates of birth or gender; and
• have given your employees and other individuals any notice or information required under GDPR Articles 13 and 14 about your use of the Service.

You will indemnify and hold us harmless against claims, losses, and costs arising from your data, your lack of a lawful basis, or your failure to inform individuals as required.

5. Intellectual Property

We and our licensors own all rights in the Service, including its software and content. We grant you a limited, non-exclusive, non-transferable right to use the Service during your subscription. You retain ownership of your data; you grant us the rights needed to provide the Service.

6. Data Protection

Our handling of personal data is described in our Privacy Policy, and our processing of your workspace and employee data is governed by our Data Processing Agreement (GDPR Article 28), which is incorporated into these Terms by reference. In case of conflict on data-protection matters, the Data Processing Agreement prevails.

7. Warranties and Disclaimers

The Service is provided “as is” and “as available”. To the maximum extent permitted by law, we disclaim all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted or error-free.

8. Limitation of Liability

To the maximum extent permitted by law:

• Neither party is liable for indirect, incidental, special, or consequential damages, or for lost profits, revenue, data, or goodwill.
• Our total aggregate liability arising out of or relating to the Service is limited to the fees you paid for the Service in the twelve (12) months before the event giving rise to the claim.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, for gross negligence or wilful misconduct, or any liability of a data subject’s that arises directly under data-protection law.

9. Term and Termination

These Terms apply while you use the Service. Either party may terminate as set out in your plan or for material breach not cured within a reasonable period. On termination, your right to use the Service ends, and we delete or return personal data in accordance with our Data Processing Agreement.

10. Changes to These Terms

We may update these Terms from time to time. We will post the updated version with a new “Effective Date” and, where changes are material, take reasonable steps to notify you. Continued use after changes take effect constitutes acceptance.

11. Governing Law and Jurisdiction

These Terms are governed by the laws of the Republic of Lithuania. The courts of Vilnius, Lithuania have exclusive jurisdiction over any dispute arising out of or relating to these Terms or the Service.

12. General

If any provision of these Terms is held unenforceable, the remaining provisions continue in full force. Our failure to enforce a provision is not a waiver. These Terms, together with the Privacy Policy and the Data Processing Agreement, are the entire agreement between the parties regarding the Service.

13. Contact

Produktų inžinerija, MB (trading as HR Punks) Užupio g. 26-6, LT-01203 Vilnius, Lithuania · Company code 305570982 Email: [email protected]